FAQ Help Center

25 years of focus on creating high-performance products

Delivery & discounts

Q:Are the samples free of charge?
A:Yes, all samples are free of charge. But the delivery fee you need bear.
Q:How about the payment terms?
A:50% in advance as deposit by TT,the balance payment before the shipment;
Q:What Is the dellvery tlme?
A:lt is according to your quantity,normally 10 to 20 days;
Q: If your product has quality problem what will do for it?
A: a. First of all, you have to provide us photos of the problem part and also provide photos of the machine; so we can see how the part was installed and gather other necessary information to define the root; cause of the problem.
b. If it is indeed a quality problem of the product itself, we would offer compensation; to you and also figure out solutions to avoid this quality problem in the future.
c.If the problem is caused; by clients,we only provide the technical suggestions to our client to avoid same problems; by clients,we only provide the technical suggestions to our client to avoid same problems.